Privacy Policy

Data Collection

We collect information you provide when you submit a move request, request a quote, or communicate with us. This may include your name, email address, phone number, company name, equipment details, and pickup or drop-off locations. We also collect technical information such as IP address, browser type, device identifiers, and usage data through cookies and similar tracking technologies.

Information Processing

We use your information to provide and improve the EquipmentMove service, including:

• Processing equipment move requests and generating quotes.
• Dispatching our hauling team, coordinating logistics, and sending status updates.
• Communicating with you about your requests or account.
• Maintaining and improving the functionality, reliability, and security of our platform.
• Preventing fraud and enforcing our Terms of Service.
• Complying with legal and regulatory obligations.

Sharing Information

We do not sell your information. We may share information only in the following situations:

• Employees and Service Providers. We share the information necessary to fulfill your move request with our drivers, dispatchers, and vendors that support our hauling operations.
• Legal Compliance. We may disclose information when required by law, subpoena, or other lawful process.
• Business Transactions. Information may be transferred as part of a merger, acquisition, asset sale, or similar event.

Data Retention

We retain personal information only as long as necessary to provide our services, complete transactions, maintain records, resolve disputes, enforce our agreements, and comply with applicable laws. When no longer needed, data is securely deleted or anonymized.

Privacy Rights

Depending on your location, you may have rights to access, correct, or delete your personal information, or object to certain processing. To exercise these rights, contact us at team@equipmentmove.com.

If you request deletion of your information, we will remove your account and data from our active systems. We may retain limited information only where legally required or necessary to prevent fraud or misuse.

Cookies and Tracking

We use cookies and similar technologies to recognize returning users, analyze usage, and improve the Service. You may control cookies through your browser settings. Disabling cookies may limit certain functionality.

Security

We use reasonable technical and organizational measures to protect your information. However, no system can guarantee complete security, and you use the Service at your own risk.

Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for their content or privacy practices. You should review their privacy policies separately.

Children’s Privacy

The Service is not directed to children under 13, and we do not knowingly collect personal information from children. If you believe information was collected from a child, please contact us immediately.

Updates

We may update this Privacy Policy from time to time. Changes will be reflected by the “Last Updated” date. Continued use of the Service after updates indicates acceptance of the revised policy.

Contact Us

For questions or concerns regarding this Privacy Policy, contact us at team@equipmentmove.com.